In Massachusetts the court can order the parenting time; particularly during COVID-19 but at any point it can be monitored at a visitation center. However, there is normally a cost associated with that as the visitation centers in Massachusetts usually charge for both in person visits at the center along with virtual or zoom visitation.  Most visitation centers do have a sliding scale so that can be a possibility as well. 

Some of the advantages of having a visitation center monitor the virtual visitation is it can take the conflicts with the parents out and also be able to have notes for the court if  one of the parents is inappropriate during that visitation.