It depends on whether it is considered an emergency response or a non-emergency.  In a non-emergency response, typically they will assess the child’s safety within 3 business days and can take up to 15 business days to complete the response and report. There are a variety of times that there are extensions for emergency responses and is supposed to interview the family within 24 hours but make take up to another 5 days to complete the response and this can be extended as well.