In Probate and Family Court many times when there is a dispute about custody or parenting plans the Judge may order an app such as Family Wizard or a similar app to have any kind of communication.  The reasoning behind this is so that there can be a record of communication; so, if there is any dispute it can be kept.  In addition, it can sometimes also help people versus a face to face or phone conversation and having a little bit more of breathing room in terms of not being as inappropriate if they must take the time to write something down. It is also clear so that people don’t have miscommunication about what they are hearing.